At George's Music, we are committed to providing you with the best possible shopping experience online and in our retail locations. If you would like immediate telephone support, please feel free to contact us at our toll-free customer service phone number at 1-800-544-7625. Personal Service Consultants are here to serve you Monday through Friday 9:30-6:00pm EST and by appointment on Saturday and Sunday.
If you prefer to contact us via e-mail, please use our Contact Us form and we will respond to you within 24 hours.
Sorry to hear your item isn't working out for you! The good news is we can make returning your item FAST and EASY! Simply call 1-800-544-7625 Monday-Friday 9 am - 5 pm EST or Contact Us via E-mail. Have additional questions? Read about Our No Hassle Return Policy
Due to certain restrictions, there are specific items that cannot be returned.
The following items are returnable only if defective OR unopened/unused: strings, reeds, software/soundware, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, DVDs, videos, cleaners, polishes, and polishing cloths. DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product.